Privacy Policy

Your privacy matters to us at druvianthesa

Effective Date: January 15, 2025

Information We Collect

At druvianthesa, we collect information in several ways to provide you with our financial planning educational services. When you register for our courses or use our platform, we gather personal details that help us customize your learning experience.

Personal Information

  • Full name and contact information including email address and phone number
  • Billing address and payment information for course enrollment
  • Educational background and professional experience in finance
  • Learning preferences and course completion data

Technical Information

We automatically collect technical data when you visit our website or use our services. This includes your IP address, browser type, device information, and how you interact with our platform. We use this information to improve our services and ensure platform security.

How We Use Your Information

Your information helps us deliver personalized educational content and maintain communication about your learning progress. We process your data based on legitimate business interests and your consent where required under Canadian privacy laws.

Purpose Data Used Legal Basis
Course delivery and progress tracking Personal details, learning data Contract performance
Payment processing Billing information Contract performance
Marketing communications Contact information Consent

Data Sharing and Third Parties

We work with carefully selected partners to provide our services effectively. These relationships are governed by strict data protection agreements that ensure your information remains secure.

We never sell your personal information to third parties for marketing purposes

Service Providers

We share limited information with payment processors, email service providers, and cloud hosting services. These companies can only use your data to provide services to us and are bound by confidentiality agreements.

Your Rights Under Canadian Privacy Law

Under the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation, you have several important rights regarding your personal information.

  • Right to access your personal information and know how we use it
  • Right to request corrections to inaccurate or incomplete information
  • Right to withdraw consent for marketing communications
  • Right to file complaints with privacy commissioners
  • Right to request information about third parties who have accessed your data

To exercise any of these rights, contact our privacy officer using the information provided in the sidebar. We will respond to your request within 30 days as required by law.

Data Security and Protection

We implement comprehensive security measures to protect your personal information from unauthorized access, disclosure, or misuse. Our security practices include both technical and organizational safeguards.

Technical Safeguards

All data transmission is encrypted using SSL/TLS protocols. We store information on secure servers with restricted access and regular security updates. Payment information is processed through PCI DSS compliant systems.

Organizational Measures

Our staff receive regular privacy training and have signed confidentiality agreements. Access to personal information is limited to employees who need it for their job functions. We conduct regular security audits and maintain incident response procedures.

Data Retention

We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Different types of information have different retention periods based on their purpose and legal requirements.

Retention Periods

  • Course enrollment and completion records: 7 years after completion
  • Payment and billing information: 7 years for tax purposes
  • Marketing contact information: Until you withdraw consent
  • Website usage data: 24 months maximum

International Data Transfers

While we primarily store data within Canada, some of our service providers may process information in other countries. When this occurs, we ensure appropriate safeguards are in place to protect your information according to Canadian privacy standards.

Any international transfers are conducted under contractual agreements that provide equivalent protection to Canadian privacy laws. We regularly review these arrangements to ensure continued compliance.

Cookies and Tracking

Our website uses cookies and similar technologies to improve your experience and analyze usage patterns. You can control cookie settings through your browser, though some functionality may be limited if you disable certain cookies.

Types of Cookies

  • Essential cookies for platform functionality and security
  • Analytics cookies to understand user behavior (anonymized)
  • Preference cookies to remember your settings

Changes to This Policy

We review and update this privacy policy annually or when significant changes occur in our data practices. When we make material changes, we will notify you by email and post the updated policy on our website with a new effective date.

We encourage you to review this policy periodically to stay informed about how we protect your information. Continued use of our services after policy updates constitutes acceptance of the revised terms.

Privacy Officer Contact

druvianthesa Privacy Office

NL-70, Division No. 1, Subd. G

NL A0A 3G0, Canada

+14505308228

privacy@druvianthesa.com